Mindcore MH (“Mindcore MH,” “we,” “us,” or “our”) operates the website mindcoremh.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or interact with us online.
This Privacy Policy applies only to information collected through the Site. If you are an existing or prospective patient, please note that information related to your medical care and treatment is governed separately by our HIPAA Notice of Privacy Practices, which is provided to patients directly and, where applicable, is separate from this general website policy.
By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
1. Information We Collect
We may collect the following types of information when you interact with our Site:
a. Information You Provide Directly
- Name, email address, phone number, and mailing address
- Information submitted through contact forms, appointment request forms, or newsletter sign-ups
- Any messages, questions, or other content you voluntarily submit to us
b. Information Collected Automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on the Site, and referring website
- General location information inferred from your IP address
We do not knowingly collect Protected Health Information (PHI) through general website browsing. Information submitted through appointment request or contact forms is used solely to respond to your inquiry and schedule care, and is handled with appropriate confidentiality.
2. Cookies and Tracking Technologies
Our Site may use essential cookies necessary for basic website functionality, such as remembering your preferences or enabling core features. We do not currently use third-party advertising or analytics trackers (such as Google Analytics or Facebook Pixel) on this Site. If this changes in the future, this Privacy Policy will be updated accordingly, and where required by law, we will request your consent.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and appointment requests
- Communicate with you about our services
- Improve and maintain the functionality of our Site
- Comply with legal obligations
- Protect the security and integrity of our Site
We do not sell your personal information to third parties.
4. How We Share Your Information
We may share information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who help us operate the Site (for example, website hosting or appointment scheduling tools), solely for the purpose of providing those services.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.
If our appointment request form transmits information to a third-party scheduling or practice-management platform, that platform’s own privacy practices will also apply to information submitted through it. We encourage you to review the privacy policy of any linked third-party service before submitting information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information collected through the Site from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, which may include the right to:
- Request access to the information we hold about you
- Request correction or deletion of your information
- Opt out of non-essential communications
To exercise any of these rights, please contact us using the information below.
7. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided us with personal information, please contact us so we can address it.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last Updated” date at the top of this page indicates when this policy was last revised. We encourage you to review this page periodically.